Privacy Policy
This Privacy Policy explains how IntelliBack Local, a service of Killeronwax Records LTD ("we", "us", "our"), collects, uses, and protects information when you visit our website, contact us, or receive text messages from us.
Information we collect
- Contact details you give us, such as your name, business name, email address, and mobile phone number.
- Information you include in messages, forms, or calls with us.
- Your SMS consent choices, including the date and time you opted in or out.
- Basic technical data from your browser, such as pages visited and device type, if analytics are enabled.
How we use your information
- To respond to demo requests and questions.
- To schedule appointments and provide customer support.
- To send text messages you have agreed to receive, as described in our SMS Terms.
- To deliver, operate, and improve our services, and to meet legal obligations.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or trade your mobile phone number or SMS consent.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message frequency varies. Msg & data rates may apply.
How we share information
We do not sell personal information. We share information only with service providers who help us run our business, such as our customer-relationship, scheduling, and messaging platforms and phone carriers. They may use it only to provide services to us. We may also disclose information when required by law, or to protect our rights or the safety of others. Mobile numbers and SMS consent are never shared for anyone else's marketing.
Information about our clients' customers
When we provide missed-call text-back and review-request services to a business, we process their customers' contact details only on that business's behalf and under its instructions. We do not use that information for our own marketing.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
- Reply STOP to any text to stop receiving messages.
- Email us at [email protected] to access, correct, or delete your information.
- You can decline the optional SMS checkbox on our forms and still use our services.
Children's privacy
Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new effective date.
Contact us
IntelliBack Local, a service of Killeronwax Records LTD
Springfield, Ohio
Phone: (937) 828-5118
Email: [email protected]